Portfolio Manager

Date Posted:

Asset Management

  • Perform annual reviews on each loan in the portfolio and make risk rating recommendations
  • Maintain data systems related to required monitoring information for loans, borrowers, payment status, and risk analysis
  • Interface with lead lenders or loan participants as appropriate
  • Review and respond to loan modification and extension requests, complete necessary analysis and documentation prior to the maturity date
  • Oversee and compile all disbursement requests, including construction draws and revolving lines of credit, obtaining and independently reviewing all required documentation
  • Collect and analyze quarterly financial reports and project status updates from borrowers, proactively identifying early warning signs of trouble

Portfolio Analysis

  • Identify any problem loans, assess risk rating and identify loans for enhanced monitoring and/or watch list inclusion
  • Advise management well in advance of any potential covenant violation issues in the portfolio
  • Provide historical lending and impact data for internal and external partners
  • Review and recommend procedures to monitor and maintain collateral of secured loans, including insurance and property tax compliance, appraisal and reserve requirements, etc.
  • Design forms, procedures, processes, and reports to enhance and/or automate NC’s Portfolio Management function, especially as it relates to data reporting

Loan Monitoring

  • Review Loan Closing Summary and establish relationship with borrowers
  • At loan handoff meeting post-closing, review Status Report template provided by Loan Officers for clarity and conformity to commitment letter and loan documents
  • Input new project loan information into Nortridge Loan System (NLS) prior to month-end 
  • Oversee completion of loan files including receipt of copies of recorded documents and final title policy 
  • Monitor compliance with credit policies covering risk management and participate in quarterly monitoring and loan loss reserve meetings
  • Monitor payment of real estate taxes, insurance and other escrows
  • Monitor collection information and pursue collection efforts when necessary 

Other duties as assigned


  • Work cooperatively and constructively with a wide variety of people
  • Share responsibility for relationship management with Loan Officers to create loyalty and repeat business
  • Build relationships with borrowers post-closing and encourage them to work in partnership with NeighborWorks Capital
  • Meet deadlines while managing a portfolio of loans
  • Resolve conflicts through negotiation, effectively balancing borrower needs with risk mitigation for NeighborWorks Capital
  • Work effectively in a team environment and actively participate in joint problem solving; willingly cooperate with co-workers
  • Maintain flexibility and adaptability to change
  • Listen attentively to others, asking clarifying questions to gain a better understanding of the other person’s views 
  • Positively recognize the accomplishments of co-workers
  • Come to meetings prepared, honor work commitments, and follow up as needed
  • Honor the private and confidential matters of customers and co-workers
  • Communicate courteously and effectively with others – deal with issues directly, in a respectful and timely manner, focus on resolving the issue while not criticizing the person


  • Undergraduate degree in business, finance, economics or accounting, advanced degree in relevant field (finance, planning, etc.) is a plus
  •  At least 3 years of demonstrated relevant portfolio management experience, preferably in multi-family housing and/or commercial real estate at a CDFI or bank, or 5 years in a related field
  • Proficiency in analyzing complex financial statements of for-profit and nonprofit organizations and their real estate operations
  • Ability to create amortization schedules and cash flow spreadsheets when needed
  • Familiarity with business law concepts including contracts, mortgages, appraisals, loan collateral, uniform commercial code, creditors’ rights and forms of business organization and sufficient knowledge to review and negotiate loan documents.
  • Knowledge of federal and state real estate development subsidy programs that serve urban and rural areas
  • Commitment to community development, low-income communities and strong work ethic
  • Professional demeanor and willingness to cooperatively participate on a team in a mission-based organization
  • Self-starter, ability to work independently and as well as collaboratively in a small team
  • Experience in public speaking is a plus
  • Detail-oriented, with capacity to prioritize multiple tasks to meet deadlines
  • Demonstrated ability to prepare clear, accurate, well-organized written and financial reports and to communicate verbally in an effective manner
  • Proficient in Microsoft Office software programs, use of e-mail and internet, and willingness to expand skill base
  • Familiarity with Nortridge and/or Salesforce is a plus; willingness to learn new systems and contribute to an environment of on-going process and systems improvement
  • Moderate travel within U.S. required (15%-25%)
  • Fluent in English
  • Possess valid U.S. driver’s license

Please submit a letter of interest, resume, and salary requirements to:
Beth O’Leary, Chief Portfolio Officer 
email: boleary@neighborworkscapital.org